Privacy
Policy
Effective Date: July 27, 2026
Welcome to EirthStable ("EirthStable,"
"we," "our," or "us"), a web and mobile platform
owned and operated by Deeplenz.ai. Your privacy is important to us. This
Privacy Policy explains how we collect, use, store, and protect your personal
information when you use our website and mobile application.
1.
Information We Collect
When you register or use EirthStable,
we may collect:
- Full
name
- Email
address
- Mobile
number
- Profile
information and photographs
- Saudi
National ID (Iqama), Passport, or other identity documents (where
required)
- Horse
information, including pedigree, dossier, ownership documents,
certificates, veterinary records, images, and other related details
- Bid
history, purchase history, and transaction records
- Device, browser, IP address, and usage information
2.
Bidder Verification
To participate in horse auctions as a
bidder, users must:
- Create
an account.
- Complete
the bidder registration process.
- Pay
the applicable bidder registration fee.
- Submit
the required identity documents for verification.
- Receive
approval from the EirthStable administration team.
Payment of the bidder registration fee
does not automatically guarantee approval. We reserve the right to approve or
reject bidder applications at our discretion.
3.
How We Use Your Information
We use your information to:
- Create
and manage your account.
- Verify
your identity and eligibility.
- Process
auctions, bids, and purchases.
- Display
horse listings and related information.
- Improve
our services and user experience.
- Communicate
important updates and support requests.
- Prevent
fraud, unauthorized activity, and misuse of the platform.
- Comply with applicable laws and regulations.
4.
Sharing Your Information
We do not sell your personal
information.
We may share your information only
with:
- Payment
service providers.
- Technical
service providers supporting our platform.
- Government
or regulatory authorities when legally required.
- Other users only where necessary for completing horse
transactions or auctions.
5.
Data Security
We implement reasonable administrative,
technical, and organizational measures to protect your personal information
from unauthorized access, alteration, disclosure, or loss. However, no online
service can guarantee absolute security.
6.
Account Deletion
You may request deletion of your
account through the application or by contacting us. We may retain certain
information where required by law, for fraud prevention, dispute resolution, or
to maintain transaction records.
7.
Your Responsibilities
Users are responsible for ensuring that
all information and documents submitted to EirthStable, including identity
documents and horse-related records, are accurate, authentic, and up to date.
Submission of false or misleading information may result in suspension or
termination of your account.
8.
Children's Privacy
EirthStable is intended for individuals
who are legally permitted to enter into contracts under applicable law. We do
not knowingly collect personal information from children.
9. Changes to This
Privacy Policy
We may update this Privacy Policy from
time to time. Any changes will be posted on this page with an updated effective
date.
10.
Contact Us
If you have any questions regarding
this Privacy Policy or your personal information, please contact us through the
contact details provided on EirthStable.
By using EirthStable, you acknowledge
that you have read and agree to this Privacy Policy.